Marketing i9 Sports: Reshaping the Youth Franchise Space

Madison Gates of i9 Sports joins the Franchise Whispering podcast to discuss youth sports, the evolving role of the CMO, and purpose-driven franchise marketing.
03/05/2026 | 3 minute read
Isabella Ochaita

In the latest episode of the Franchise Whispering Podcast, host Bob McKay welcomes Madison Gates, a seasoned expert in franchising and youth sports marketing. With over a decade of experience, Madison shares her journey and valuable insights on how sports and franchising intertwine, and how her passion for youth development drives her work at i9 Sports.

The Journey into Franchising

Madison Gates began her career over a decade ago as the marketing manager for Carstar, where she played a crucial role in expanding the brand to over 700 locations in North America. Her experience in B2C marketing allowed her to understand the importance of educating consumers, which was pivotal during the pandemic. She later took on the role of VP of Marketing at Mako, where she led significant brand transformations and technology implementations.

Transitioning from Sports to Franchising

Madison’s background in sports management from the University of Michigan significantly influenced her career path. She emphasizes the parallels between teamwork in sports and building successful business operations. According to Madison, effective leadership in both arenas hinges on understanding talent dynamics and fostering empowerment within teams.

The Role of CMOs in Modern Business

In the podcast, Bob and Madison discuss the evolving role of Chief Marketing Officers (CMOs) in today’s business landscape. Madison underscores the need for collaboration between CFOs and CMOs to ensure that marketing strategies align with overall business goals, enhancing customer experiences and retention.

Because they are closely connected to consumer data and innovation, CMOs are uniquely positioned to lead the companies of the future.

Empowering Youth through Sports

Madison’s passion for youth development shines through her current role at i9 Sports. The organization focuses on helping children succeed in life through sports, promoting values such as teamwork and confidence-building. Madison highlights the importance of creating a fun, pressure-free environment for kids, steering away from the cutthroat nature of competitive sports.

Connecting with Parents and Community

A significant part of Madison’s strategy involves educating parents about the benefits of sports participation for their children. She aims to shift the focus from specialization and performance pressure to skill development and enjoyment. Madison’s insights reveal how essential it is to foster a supportive community around youth sports, ensuring that every child has the opportunity to play.

Embracing Diversity in Youth Sports

Madison notes the growing interest in girls’ sports, particularly in volleyball and flag football. With initiatives to increase female participation in sports, organizations like i9 Sports are committed to creating inclusive programs that cater to all interests. Madison’s vision for youth sports includes campaigns that promote mental health, physical activity, and a break from screen time.

Key Takeaways:

  • Collaboration is Key: Marketing and operations (especially CMOs and CFOs) must align to enhance the overall customer experience and hit business goals.
  • Prioritize Skill and Fun: In youth sports, shifting the focus away from intense performance pressure to skill development and enjoyment fosters a better community.
  • The Future of Leadership: With their deep ties to consumer data and innovation, future business leaders and CEOs are highly likely to emerge directly from the CMO desk.

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