If you’ve scrolled through TikTok lately, you’ve probably seen everything from trending dances to #SmallBusinessTips and viral menu hacks. But what you might not realize is that franchises are getting in on the action too—and some are seeing serious results.
So the question is: Should your franchise brand be on TikTok? Is it just a trend, or a real marketing channel with staying power?
Let’s break down what TikTok offers franchises, what’s working, and whether it’s worth the hype for your brand.
TikTok isn’t just a platform for Gen Z. As of 2025, TikTok generates 170 million monthly active users in the United States, with usage expanding across generations and industries.
What makes it different from other platforms?
For franchise brands, that means more visibility, stronger community connections, and even increased foot traffic—often without heavy ad spend.
Dunkin’: Partnered with influencer Charli D’Amelio and launched a drink in her name, resulting in a 57% increase in app downloads and massive buzz.
Crumbl Cookies: Uses behind-the-scenes baking videos, grand opening clips, and customer reactions to fuel their TikTok growth. Their low-budget, high-consistency approach is paying off.
Jersey Mike’s: Combines humor, staff cameos, and skits to show off brand personality and appeal to younger viewers.
TikTok rewards real content. Smartphone videos from your staff, funny moments, or quick challenges often outperform high-production ads.
Empower franchisees to showcase their locations, staff, and community involvement. It makes content feel more personal and relatable.
TikTok is trend-driven. Encourage locations to hop on trends within 24–48 hours using trending sounds or hashtags for max exposure.
Use short how-tos, behind-the-scenes videos, or day-in-the-life content to inform while keeping things fun. Humor and personality go a long way.
If you’re a franchisor, consider offering a “TikTok Toolkit” with suggested prompts, trending audio, brand do’s & don’ts, and example content ideas.
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So, is TikTok worth the hype for franchises?
If your brand is ready to show up authentically, empower franchisees creatively, and lean into a bit of fun—absolutely.
Because TikTok isn’t just about trends—it’s about connection, visibility, and giving your brand a human face.